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After creating an account, you'll be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
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SUPING & SURFING FAQs FOR BEGINNERS

Answers To Your Questions

SUPING & SURFING FAQs FOR BEGINNERS

Answers To Your Questions

Answers To Your Questions

Are you open all year?

Yes!

When is the best time to surf in Thailand?

The best months for surfing on Phuket are between May – November with the biggest waves in July / August / September

The best months for Stand Up Paddling are in Thailand’s dry season between December & May.

Where are we located?

Talay Surf School on Phuket is located in front of the beach restaurant at Arinara Resort on Phuket’s most ideal learn to surf & SUP beach, Bangtao Beach.

We are surrounded by world class restaurants, shopping & nightlife. There are also many different types of accommodation for any budget close by our surf school or even better stay & join one of our surf + accommodation packages 

Can we teach beginners?

Certainly!

Thailand is ideal for beginners, families & kids. With warm tropical water & gentle surfing waves. Learning to surf & SUP on Phuket Thailand makes for the perfect choice for your surfing holiday.

What do I need to bring?

Thailand is very hot for the most part so, make sure you pack light clothing and a long sleeve shirt to surf in so it protects your skin. Our surf school is conveniently located near many comfortable restaurants & beach clubs which have swimming pools, shower, toilets & sunbeds.

How can I prepare for my surf session?

Surfing is an active activity so taking the time to prepare you body before you come will help you maximise your experience allowing you to progress faster & have more fun.

Check out our surf articles of how you can prepare yourself 

You can also follow our Facebook or Instagram where we are also posting surf tips

When do I have to pay?

We ask for at least a small deposit to secure your booking date and the rest you can pay when you arrive. We accept cash in Thai Baht, direct bank transfers, PayPal, TransferWise. You are also welcome to pay by credit card through our website, check out our options here

What if I have to Cancel?

We understand some things are out of our control & sometimes things come up where you may not be able to complete your booking. 
However, we do have a cancellation policy to keep the business running smoothly allowing everyone to have a great experience.

For individual lessons or tours:

  1. Any reservation paid online is cancellable and 100% refundable up to 8 hours before the scheduled session time
  2. Down to 8 hours before the booked session, the canceled session is refunded at 50% 
  3. In the event of cancellation on our part, you are reimbursed 100% of the amount paid 

We will always update 1 hour before your scheduled time if the activity will be canceled.
We will try our best searching the surrounding beaches to find you a wave but, If there are no waves at your scheduled time, we can re-schedule.

For accommodation packages:

  1. If a cancellation is made on our part, 100% refund will be given.
  2. If a cancellation is made by the customer, more than seven (7) days before arrival date, a 100% refund will be given. Less than seven (7) days, a 50% refund will be given.
  3. 100% of package will be charged for any no show or early departure

Please note, we are not in control of the weather or the waves so, if you book a multi-day package and some of the days have no waves. We can’t give any refund but instead, we can offer some other fun activities.

All applications for a refund must be made in writing by sending an email to surf@talaysurf.com
For all refunds, The refunded payment method is the same as the original payment method.

Can Anyone Learn To Surf?

Anyone and everyone is welcome. Even if you have never been in the ocean we will start you at the basic level and build up your skills from there.

Even if you’re not a strong swimmer, we always start in the shallow water so if you fall off you will be able to stand up.

Can Anyone Go On The SUP Tour?

As SUP is not that difficult we do encourage kids to join along. Kids 7+ are welcome to come and they can ride along on one of our instructors boards.

You don’t need to have a high level of fitness but having some level of fitness and balance is helpful.

What If It’s Rainy? Or There Are No Waves?

We always focus on safety and would never put you in any danger. If there is a big storm, lightning or heavy rain we will not continue and re-schedule. But, if it is light rain we will continue to play as you will be getting wet anyway 🙂

We will always update 1 hour before your scheduled time if the activity will be canceled. We will try our best searching the surrounding beaches to find you a wave but, If there are no waves at your scheduled time, we can re-schedule.

Please note if you book a package for many days and some of the days have no waves. we can’t give any refund but instead, we can offer some other fun activities.

What do I do with my personal belongings?

Our staff will hold onto your personal belongings while you play.